Kim Bish – Victoria, AUS

Kim Bish

Kim works remotely as the bookkeeper and logistics manager for Bath Transport and Malleetrans.

Both companies are in the freight business. Malleetrans is an owner/driver company with one truck, while Bath Transport has three trucks and drivers but also subcontracts up to nine other trucks.

Kim is employed by Bath Transport and contracts to Malleetrans. A normal day usually starts with Kim contacting the drivers to touch base and make sure they’ve got off to a good start for the day. She then works on logistics for the next week. As we all know, in the transport game, things are often changing. She also does her invoicing and bookkeeping roles.

How was the workflow previously managed?

“Spreadsheet, all manual. There seemed to be a lot of double handling, for sure, and when you double handle figures and booking numbers, mistakes are more easily made.”

What issues needed to be resolved?

“Because I work from home, MyTrucking is a lot easier in that they upload their weigh bridge dockets straight into the system, and I can see that and bill it out.

“Before, I would wait until the weekend and they would drop their work around to me and I’d manually check to make sure the weigh bridge numbers were right. It was a lot more time consuming and a lot more delayed in invoicing work.”

Why MyTrucking?

Bath Transport had MyTrucking and Malleetrans, who often works with Bath Transport, saw the benefits of the software and jumped on board too. “They could see the benefits of not duplicating work and making things more streamlined.”

Kim says MyTrucking seemed to be the simplest and most user-friendly option available. “We didn’t want anything complicated and it needed to be easy enough for the drivers so that it wasn’t a drag. It’s just so easy.”

How easy was it switching to MyTrucking?

“Very easy. Also, I wasn’t afraid to have a go. It was set out in such a way that it was logical and I could understand it. I found it easy to have a go and try it out. And if I didn’t know how to do something, I’d just message MyTrucking and they’d call or email to offer a solution or tell me how to do it.”

Where has MyTrucking helped most?

“The time factor, definitely, the mundane time factor.”

What are the key benefits that MyTrucking provides?

“It stopped all the double handling and reduced manual errors significantly. The time it has saved for the companies is quite a bit, and I think being able to see everything set out in front of you for what’s coming up, the way it’s scheduled, that’s beneficial.”

Using MyTrucking in conjunction with Xero is very valuable to Kim in her bookkeeping and invoicing role, particularly at busy times of the year like grain harvest season, when everyone is flat out. Everything happens much faster now.

“I also encourage all our subcontractors to go on MyTrucking now as it’s so easy to email them a spreadsheet of their weekly schedule rather than texting or calling – they just have it.”

Kim Bish